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Fax Error Codes

Here is a list of all Fax Result Codes and what each means.

1000 = fax pending 

4000 = fax failed 

4100 = fax number invalid

5000 = fax resource issue 

5100 = fax request blocked 

5200 = fax rendering issue 

5300 = fax rate plan exceeded

5900 = fax rendering, an issue with the document

6000 = fax connect failed 

6100 = fax number busy 

6200 = fax machine not answering

6300 = fax detection failed 

6700 = fax blocked by the receiving party

6800 = fax negotiation failed 

7000 = fax training failed 

8000 = fax transmit failed 

8100 = fax transmit failed (pages delivered between 1 and 10)

8200 = fax transmit failed (pages delivered between 11 and 20)

8300 = fax transmit failed (pages delivered between 21 and 30)

8400 = fax transmit failed (pages delivered greater than 30)

9000 = fax failed

Result codes can be accessed from the following locations:

Go to History
Click the Tiple Dots on a Fax
Click on Info

Email notifications: Result codes are provided for failed faxes.

We hope you find this information useful. You can always reach out to our support team via live chat or email support@documo.com for further assistance.

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